Reference

What You Agree To When You Use oddsmen

Access to oddsmen depends on where you are — state law governs whether online casino and sportsbook activity is permitted in your location.

State-by-state eligibility appliesAccount terms govern all usePrivacy rights clearly statedData retention policy disclosedContact paths for legal requests
Explore the Lobby Read FAQ
oddsmen What You Agree To When You Use oddsmen
LEGAL CONTACT PATHS

Reach Us About Policy or Account Rights

If you have a question about these terms, want to request a copy of your account data, or need to report a concern about how your information is handled, the channels below connect you directly to our policy team. Response times vary by channel and request type — data access requests are handled within the window required by the applicable state's privacy rules.

Live Chat Start a live chat session from your account dashboard to raise a legal or policy question. A team member will route your message to the right contact within the session.
Email — Legal Requests Send data access, deletion, or policy dispute requests to our legal inbox. Include your registered email address so we can verify your identity before processing the request.
Account Settings Some rights — like updating your contact details or reviewing your stored payment methods (PayPal, Venmo, Play+) — are handled directly inside your account settings without contacting support.
HOW WE HANDLE DATA

Security, Retention, and Your Account Protections

We take the handling of your personal and financial data seriously. Your account details, including the payment methods you connect — PayPal, Venmo, or Play+ — are stored using encryption at rest and in transit. We do not sell your personal data to third parties, and we do not share it with advertisers. Here is what each protection area covers for your account.

Data Retention

We retain your account records for the period required by the applicable state gaming authority. After that window closes, records are deleted or anonymized per our internal retention schedule.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the banner shown on your first visit or from your browser settings.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it, especially when your account is linked to a payment wallet like PayPal or Venmo, to prevent unauthorized access.

Requesting Changes

To request a correction, deletion, or export of your personal data, contact our legal inbox with your registered email. We verify identity before processing any change to protect your account.

Common Questions About Your Rights and Our Terms

These are the questions we get most often about our legal terms, data handling, and account rights. If your question isn't covered here, our legal inbox and live chat are both available for follow-up.

Access depends on whether your state permits online casino and sportsbook activity. We apply geolocation checks at each login, so if your state is not eligible, the lobby will not load for you.

Your account is governed by the law of the state where you are located and where the account is registered. There is no single federal licence that covers online casino wagering in the United States.

Yes. Send a data access request to our legal inbox from your registered email address. We verify your identity first, then deliver your data within the timeframe required by applicable state privacy rules.

Payment details you connect — PayPal, Venmo, or Play+ — are encrypted and stored only for the purpose of processing your deposits and withdrawals. We do not share them with third parties outside of processing.

Any balance in your account wallet is returned to you through your original payment method — PayPal, Venmo, or Play+ — after identity verification is completed. We notify you by your registered email.

Open a live chat from your account dashboard or email our legal inbox with the transaction reference number. Disputes are reviewed under the applicable state law where your account is registered.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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